I
had lunch today with a good friend who takes pride in not being
politically correct. I always enjoy it.
He
told me about a discussion he had with a younger colleague at the
University. My friend Bruce was discussing an issue that had come up
on constructing a website for a Departmental project. I think it was
on a governmental contract. The problem was this: the staff had
constructed the website directory and placed the files in a way that
a visitor would have trouble finding what he or she wanted. They had
divided up the files according to how they had divided them among
themselves as they created them, but that didn't accord with the
logic of a visitor. No matter the titles they made up for the
sections, It's as though one folder could be called “Mindy's
files,” another one “Janet's files,” etc. The path to relevant
files was impenetrable.
Bruce
said to his friend, “The staff just isn't smart enough to do that
job. You need the professors to do it.”
His
friend replied, “The staff just doesn't have enough experience in
the field.”
“No,”
said Bruce, “they're just not smart enough. Don't be politically
correct. They're staff, not professors.”
His
friend couldn't bring himself to agree. For him, it had to be a
question of experience. Apparently, under the current rules of
political correctness, calling one group “smarter” than another
is a no-no.
Well,
I could agree with Bruce! Love to be politically incorrect, of
course, love being a shit-kicker, but also, like to call a spade a
spade.
I
told Bruce about my experience when I was a two-year doc in the US
Public Health Service in the later 60's. Each year a bunch of us
came in as commissioned USPHS officers, Lieutenant Commanders we
were, for two years not spent in Vietnam. We did bureaucratic staff
work, we worked hard, and in my case it was a high point of my life.
We worked side by side with the bureaucracy. We weren't seeing
patients, we weren't wearing uniforms, we were doing paper work
mostly, looking at the medical stuff that came through Health,
Education, and Welfare. It was an eyeopener that gave me knowledge
of the ordinary that I have used the rest of my life.
In
my experience, the top governmental administrators are pretty smart.
They have hard jobs. Imagine trying to get meaningful work out of
thousands of employees who are GS-9s or 10s or 12s, who chose
government work; that's who you have.
So
what would sometimes happen is that a problem would come up that the
staff couldn't solve. It would be technical, perhaps, it would be
involved, but it wasn't at the level that the administrator him or
herself could work on personally. But it had to be solved.
So
here is what the savvy administrators would do. They would say, “Get
a two-year officer on it!”
“But
this isn't medical,” the staff would say. “A two-year guy won't
know anything about it!”
“Doesn't
matter,” the administrator would reply. “They'll figure it out.”
And
they would. It was a selection issue. Doctors are smart. Some are
jerks, some are smug, some are whatever people generally are. But
they are smart. They had passed the tests. And they would
inevitably solve the problems that the career staff couldn't solve.
Because they were smart.
And
so are professors. Sure, it's nice to say we're all equal. Just
doesn't happen to be true. You could explain to the staff what kind
of organization you wanted in the website, you could give examples
maybe, but at the end, the professors might as well do it themselves.
Incredibly enough, some people are just smarter than some others.
Hope
that doesn't constitute a micro-aggression.
Budd
Shenkin
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