Well, it seems that ScotRail still thinks that since we paid them for the seat they couldn't produce, it still is our problem to get our repayment -- we have to go to Scotland and either take a train ride or seek money back in return. I understand that in addition, even if we wanted to take a train ride, the vouchers would not be good for promotional fares. And we have only 28 days in which to exchange for cash!
ScotRail, O! ScotRail! Why do you continue to fail us? How did we offend you, that you treat us like this? We want to love you, we really do -- but you are making it very hard.
Budd Shenkin
ScotRail, O! ScotRail! Why do you continue to fail us? How did we offend you, that you treat us like this? We want to love you, we really do -- but you are making it very hard.
Budd Shenkin
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